You may establish an account to receive collect calls or purchase phone time for an inmate by calling the Securus Friends and Family automated system at 800-844-6591, 7 a.m. to 5 p.m. MST, Monday through Friday, or by visiting their website.

Inmate Voicemail Services

You can now leave a voicemail message for an inmate in the Detention Facility through the Automated Information System (AIS) accessed by calling (720) 874-3500.

• Each voicemail may be as long as 45 seconds.
• There is a fee of $1.99 for each voicemail.
• Your monitored and recorded message will be available to the inmate for 60 days; however, your message can only be heard if the inmate uses the AIS to check for and listen to new messages.
• All voicemail purchases are final. Refunds are not available if the inmate is released before receiving the message.
• Do not leave emergency communications in voicemail.

If you have any voicemail transaction issues, you may contact Securus Technologies at 800-778-9509 for resolution.